1.If you pair a set of earphones with your phone and find 2 bluetooth device signal on your phone .Please Cancel the Pairing , Turn Off the Earphones and the Bluetooth on your phone , then reconnect the earphones to each other again .
2.When You Charge The Headset Fully,Please Pull Out the Charging Cable Slowly and Softly !!! In Order To Prevent The Lower End of The Headset Off.
3.When you are in a call, only one earphone hears the sound, and the other earphone sounds silent. this is for your safety when you are walking or driving on the street.
Bluetooth Earphone TWS9100
2 * SAGO TWS9100 Wireless Earbuds
2 * Spare Ear Tips( L/M)
1 * Charging Box
1 * Usb Charging Cable
1 * User Manual
If you want to send back the defective products, please first contact us and send us pictures or video, we will discuss the method to solve this problem with you.
Please send the defective products within the warranty prriod.
We will make sure the products are fully protected in delivery when packaging, and we will do our best to prevent damage in transportation.
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1) You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are no EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2) All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.
3) We will refund YOUR FULL WINNIGN BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress.OR, you may choose to have a replacement.
4) We will bear all the shipping cost if the product(s) is (are) not as advertised.
1) Buyers early confirmation will be highly appreciated after receiving the items.
2) Since your feedback is very important to our business development, we sincerely invite you to leave positive feedback (Five Stars) for us if you are satisfied with our product and service. It’ll just take you 1 minute, but this 1 minute has the extremely vital significance to us.
3) Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems. Thank you for your understanding!